Frequently Asked Questions

You can place orders by phone, by visiting our showroom in Cavan, or through our online ordering system. Call us on (08) 8262 4481 to get set up with an account if you're a new customer.

No. You’re welcome to visit our showroom at 6 McLeod Court, Cavan, where you can view, purchase, and pay for your goods in person. We're open Monday to Thursday 8.30am–4.30pm and Friday 8.30am–3.30pm.

Standard payment terms are 14 days from invoice. We accept EFT, Credit Card and Direct Debit payments. Contact our accounts team if you have questions about your account.

Yes — we have an online ordering system available to account holders. Click the "Online Ordering Portal" button in the navigation to access it. If you haven't been set up for online ordering, contact us, or your sales representative, and we'll arrange your access.

Yes, we offer weekday delivery to metro Adelaide. We also service regional South Australia — contact us to discuss delivery options and schedules for your area.

Yes — you're welcome to pick up from our warehouse and showroom at 6 McLeod Court, Cavan. We're open Monday to Thursday 8.30am–4.30pm and Friday 8.30am-3.30pm.

If there's a discrepancy with your delivery, contact us as soon as possible and we'll sort it out. Call (08) 8262 4481 or speak to your sales representative.

We carry close to 5,000 product lines across packaging, tableware, cleaning chemicals, bags, cups, cutlery and more. If you're looking for something specific, chances are we have it — or can source it.

Yes. We have strong relationships with a wide network of suppliers and can often source products outside our standard range. Talk to our team about what you need.

Yes — we have a growing range of certified compostable, recyclable and reduced-plastic packaging options. Visit our Environmental Packaging page or speak to our team for more information.

Absolutely. Our showroom at 6 McLeod Court, Cavan has a broad selection of our range on display. You're welcome to come in during business hours — no appointment needed. We're open Monday to Thursday 8.30am–4.30pm and Friday 8.30am–3.30pm.

We’re based at 6 McLeod Court, Cavan SA 5094 — in Adelaide’s northern suburbs. Our warehouse and showroom are open Monday to Thursday 8.30am–4.30pm and Friday 8.30am–3.30pm.

Yes. For country and interstate customers, we can deliver orders to a transport company of the customer’s choice, provided the customer has an account with that transport company.